Are your customers talking good or bad about your Bank? When James Isoke went to open a savings account at a bank branch in his hometown of Kawempe, he told the salesperson he needed an account for his daily financial needs. He explained the account should be one where it’s easy to move money into
It is that time of the year of strategic planning retreats. You can be brilliant by asking your colleagues a simple question: what is our captive market and how do we plan to leverage from it? A captive market is that niche of clients that are already yours, all you need is to provide new
A meeting is a forum for face to face team member interactions to find a common position on an issue and decide the next steps. The quality of any meeting is defined by its agenda. It is 2019, but many people still run their meetings with Agendas of the 1960s. Such an agenda goes as
How many times have you been rejected? Never take a rejection personally. We all get rejected. Just like there is no road without bumps, corners, and steep slows, life is full of these too. In your work, you will be rejected. The secret is to learn from the rejection. I have always been an adventurer.
Are you driving a car on a flat-tyre? Much as the car may continue to move, it cannot go as fast as it should. The car cannot run on at high speed on a flat tire. The best decision is to get the tire fixed. The same thing happens when a stone accidentally enters into